Shipping policy

 

SHIPPING INFORMATION

We offer worldwide shipping. Orders will be shipped within 14 days. The shipping cost encompasses full insurance coverage for your product. Shipment time may vary, as all styles is handmade in our studio in Copenhagen. Elaine Hersby follows a no stock no waste policy, meaning each piece is specially made for the customer upon order placement. 

For orders within Denmark, we utilize the services of GLS, while orders to the rest of the European Union are dispatched via either GLS, Fedex or UPS. Shipments to destinations outside the European Union are handled through Fedex or UPS.

SHIPPING COST

Denmark 5 EUR

European Union 14 EUR

Rest of the world 20 EUR

Free shipping on orders above 670 EUR

TRACKING
Upon dispatching your order, you will receive an email containing your tracking number. This allows you to monitor the progress of your shipment, ensuring transparency and peace of mind throughout the delivery process. If you have any inquiries or require further assistance regarding shipping, please don't hesitate to contact our customer service at info@elainehersby.com. We're here to assist you.

TAXES AND DUTIES
Within the European Union, all shipments operate on a DDP (Delivery Duty Paid) basis, incorporating taxes and duties into the final price. Our shipments follow a DAP (Delivered At Place) arrangement for countries outside the European Union.