The following Terms and Conditions govern all orders placed by customers on www.elainehersby.com. By accessing and placing an order on our website, you agree to be bound by these terms and conditions. It is essential to read and understand the terms before proceeding with your order.

TERMS OF SERVICE
Elaine Hersby's made-to-order production process means that all styles are crafted by hand in our Copenhagen studio. Your order is meticulously sewn upon placement, and you can anticipate receiving it within 14 days from the order date. If you have specific requests or urgent needs, please get in touch with us at info@elainehersby.com and specify the desired style and color. We will make every effort to prioritize your order for swift delivery.

PAYMENT
All prices displayed on our website include VAT. We offer various payment options: Credit card, Paypal, Mobilepay, Apple Pay, Google Pay, Shop Pay, or Klarna. Accepted credit cards include Visa, Visa Dankort, Eurocard, MasterCard, Maestro, or American Express, and you can also use your PayPal account for payment. There are no additional fees when paying with a credit card.

For any questions or further clarification regarding our Terms and Conditions, please get in touch with us at info@elainehersby.com. Your satisfaction is our priority.